Return & Exchange Policy

Return & Exchange Policy

Last Updated: 05-08-2026

At Korean Studio by Dr. Palak, customer satisfaction is our priority. If you receive a product with a manufacturing defect, we’re here to help make things right.

✅ Eligibility for Return & Refund

  • Refunds or exchanges are available only for manufacturing defects.
  • An unboxing/opening video is mandatory to process any return or refund request.
  • Requests must be submitted within 3 days from the date of delivery.

❌ Non-Returnable Items

  • Sale items
  • Discounted products
  • Promotional offers

These items are not eligible for return or refund unless they have a verified manufacturing defect.


📦 Return Process

  1. Contact our customer support within 3 days of receiving your order.
  2. Share your Order ID, clear product photos, and the mandatory opening video.
  3. Our support team will review your request.
  4. If approved, ship the parcel to our registered return address using India Speed Post or any reliable courier service.
  5. After the returned product passes inspection, your refund or exchange will be processed.
Important:
Return shipping charges are non-refundable and must be borne by the customer.

📍 Return Address

Saajh Textile

1st Floor, Krishna Square,
Near Pani Ki Tanki, Printers Colony,
Dada Gurudev Nagar, Sanganer,
Jaipur, Rajasthan – 302029

📞 Need Assistance?

If you have any questions regarding returns or exchanges, our support team will be happy to assist you.

Email: support@koreanstudios.com
Phone: +91 7976325932