Return & Exchange Policy
Last Updated: 05-08-2026
At Korean Studio by Dr. Palak, customer satisfaction is our priority. If you receive a product with a manufacturing defect, we’re here to help make things right.
✅ Eligibility for Return & Refund
- Refunds or exchanges are available only for manufacturing defects.
- An unboxing/opening video is mandatory to process any return or refund request.
- Requests must be submitted within 3 days from the date of delivery.
❌ Non-Returnable Items
- Sale items
- Discounted products
- Promotional offers
These items are not eligible for return or refund unless they have a verified manufacturing defect.
📦 Return Process
- Contact our customer support within 3 days of receiving your order.
- Share your Order ID, clear product photos, and the mandatory opening video.
- Our support team will review your request.
- If approved, ship the parcel to our registered return address using India Speed Post or any reliable courier service.
- After the returned product passes inspection, your refund or exchange will be processed.
Important:
Return shipping charges are non-refundable and must be borne by the customer.
Return shipping charges are non-refundable and must be borne by the customer.
📍 Return Address
Saajh Textile
1st Floor, Krishna Square,
Near Pani Ki Tanki, Printers Colony,
Dada Gurudev Nagar, Sanganer,
Jaipur, Rajasthan – 302029
1st Floor, Krishna Square,
Near Pani Ki Tanki, Printers Colony,
Dada Gurudev Nagar, Sanganer,
Jaipur, Rajasthan – 302029
📞 Need Assistance?
If you have any questions regarding returns or exchanges, our support team will be happy to assist you.
Email: support@koreanstudios.com
Phone: +91 7976325932
Phone: +91 7976325932
